Safeguard Your Brand. Empower Your Team. Engage Your Customers.
Ensure secure, seamless payments across multiple channels.
Safeguard Your Brand. Empower Your Team. Engage Your Customers.
Ensure secure, seamless payments across multiple channels.
Securafone has effectively rendered DTMF technology obsolete. Although DTMF complies with PCI standards, it is now viewed with increasing concern by chief PCI Compliance officers due to its security vulnerabilities. Moreover, DTMF fails to address the escalating issue of chargebacks and is burdened with high transaction fees, substantial installation costs, and significant monthly running expenses.
Integrations with the leading cloud-based accountancy packages
Our solutions eliminate the cost and complexity of PCI DSS
compliance, ensuring your customers' payment experiences
are seamless across all channels.
In a world where payments and customer interactions are
progressively digitalised, we assist businesses in placing
payment, customer service, and security at the core of their
operations.
Our cutting-edge payment solutions and services empower
organisations to revolutionise customer service and
streamline the management of regulatory compliance and
payment security.
We equip businesses to protect every customer interaction
across all channels, offering exceptional experiences that
foster consumer trust and loyalty.
The Cart Abandonment Challenge
In the ever-evolving world of businesses, who continually face operational challenges that impede their efficiency and profitability. One of the most significant hurdles is the high rate of cart abandonment, with the industry experiencing an alarming 78.1% in lost transactions. This presentation outlines how an integration with Securafone will offer a robust solution, addressing these challenges and adding substantial value to businesses operating within this sector. The cart abandonment, a phenomenon where potential customers initiate a booking or purchase but do not complete it. This results in a significant loss of revenue, with rates as high as 78.1%. Securafone plays a crucial role in mitigating this issue by providing a seamless and secure payment process, encouraging customers to complete their transactions.
Card-Not-Present (CNP) Transactions and PCI DSS Compliance
Business face particular difficulties with customer not present (CNP) transactions, exacerbated by the stringent requirements of PCI DSS compliance. The compliance restrictions have led to a reluctance to process payments over the phone, further complicating the transaction process. Securafone addresses this challenge by offering a secure and compliant solution that facilitates telephone payments, thereby enhancing customer service and operational efficiency.
The Chargeback Dilemma
SOChargebacks present a considerable financial and administrative burden, with some sectors receive around 20 chargeback letters per month. Each chargeback incurs a direct cost of approximately £25, in addition to another £25 for responding, not to mention the original cost of the chargeback and associated administrative fees. This places a significant strain on managers, both in terms of finances and time. Securafone reduces the incidence of chargebacks through its secure payment platform, alleviating the financial and administrative pressures on management.
Combatting Friendly Fraud
Friendly fraud, resulting with unpaid debts and no straightforward means of pursuing payment. This form of fraud poses a serious challenge, as it often leaves businesses without the necessary evidence to dispute the claims successfully. Securafone comprehensive payment solution includes mechanisms to reduce the incidence of friendly fraud, offer businesses a more secure revenue stream and reduce financial losses.
The Cart Abandonment Challenge
In the ever-evolving world of businesses, who continually face operational challenges that impede their efficiency and profitability. One of the most significant hurdles is the high rate of cart abandonment, with the industry experiencing an alarming 78.1% in lost transactions. This presentation outlines how an integration with Securafone will offer a robust solution, addressing these challenges and adding substantial value to businesses operating within this sector. The cart abandonment, a phenomenon where potential customers initiate a booking or purchase but do not complete it. This results in a significant loss of revenue, with rates as high as 78.1%. Securafone plays a crucial role in mitigating this issue by providing a seamless and secure payment process, encouraging customers to complete their transactions.
Card-Not-Present (CNP) Transactions and PCI DSS Compliance
Business face particular difficulties with customer not present (CNP) transactions, exacerbated by the stringent requirements of PCI DSS compliance. The compliance restrictions have led to a reluctance to process payments over the phone, further complicating the transaction process. Securafone addresses this challenge by offering a secure and compliant solution that facilitates telephone payments, thereby enhancing customer service and operational efficiency.
The Chargeback Dilemma
SOChargebacks present a considerable financial and administrative burden, with some sectors receive around 20 chargeback letters per month. Each chargeback incurs a direct cost of approximately £25, in addition to another £25 for responding, not to mention the original cost of the chargeback and associated administrative fees. This places a significant strain on managers, both in terms of finances and time. Securafone reduces the incidence of chargebacks through its secure payment platform, alleviating the financial and administrative pressures on management.
Combatting Friendly Fraud
Friendly fraud, resulting with unpaid debts and no straightforward means of pursuing payment. This form of fraud poses a serious challenge, as it often leaves businesses without the necessary evidence to dispute the claims successfully. Securafone comprehensive payment solution includes mechanisms to reduce the incidence of friendly fraud, offer businesses a more secure revenue stream and reduce financial losses.
Securafone: Secure Payments, Enhanced Profitability.
The integration of Securafone provides a compelling solution for business, addressing some of its most pressing challenges. By improving the security and efficiency of payment processes, reducing chargebacks, and combating friendly fraud, Securafone not only enhances operational efficiency but also significantly boosts profitability. This partnership marks a significant step forward in overcoming the financial and administrative burdens faced by businesses in this sector, positioning them for greater
Securafone: Secure Payments, Enhanced Profitability.
The integration of Securafone provides a compelling solution for business, addressing some of its most pressing challenges. By improving the security and efficiency of payment processes, reducing chargebacks, and combating friendly fraud, Securafone not only enhances operational efficiency but also significantly boosts profitability. This partnership marks a significant step forward in overcoming the financial and administrative burdens faced by businesses in this sector, positioning them for greater
Accept secure payments from anybody, anywhere, for anything
Including Telephone, SMS, Email, WhatsApp, Live Web Chat, and prominent social media platforms.
Telephone
Live Web Chat
SMS
Social Media
Accept secure payments from anybody, anywhere, for anything
Including Telephone, SMS, Email, WhatsApp, Live Web Chat, and prominent social media platforms.
Telephone
Live Web Chat
SMS
Social Media
Securafone: Revolutionising Payment Integration for the Digital Age
Designed for seamless integration, Securafone solutions feature a robust and flexible payment open API, engineered to integrate with cloud contact centre solutions, customer relationship management systems, payment service processors, and a wide variety of contact centre and hosted systems.
Securafone: Revolutionising Payment Integration for the Digital Age
Designed for seamless integration, Securafone solutions feature a robust and flexible payment open API, engineered to integrate with cloud contact centre solutions, customer relationship management systems, payment service processors, and a wide variety of contact centre and hosted systems.
We establish connections with all leading Payment Service Providers (PSPs).
Securafone is fully agnostic and compatible with all major payment gateways. We enable the processing of your contact centre phone payments and digital payments through your existing Payment Service Provider (PSP), removing the costs, hassle, and pressure associated with maintaining your own PCI DSS compliant infrastructure. Our solutions deliver exceptional, customer-focused payment experiences, the utmost levels of security, and measurable improvements in agent productivity.
Securafone seamlessly integrates with all major accounting packages, including Sage, Xero, and QuickBooks, facilitating an end-to-end payment request process that leads to financial accounting nirvana with effortless account reconciliations.
We establish connections with all leading Payment Service Providers (PSPs).
Securafone is fully agnostic and compatible with all major payment gateways. We enable the processing of your contact centre phone payments and digital payments through your existing Payment Service Provider (PSP), removing the costs, hassle, and pressure associated with maintaining your own PCI DSS compliant infrastructure. Our solutions deliver exceptional, customer-focused payment experiences, the utmost levels of security, and measurable improvements in agent productivity.
Securafone seamlessly integrates with all major accounting packages, including Sage, Xero, and QuickBooks, facilitating an end-to-end payment request process that leads to financial accounting nirvana with effortless account reconciliations.
Frequently Asked Questions
Securafone is a secure payment solution designed to facilitate safer, PCI-compliant transactions over the phone or through digital channels. It enhances the security of payments, reduces the risk of fraud, and ensures that sensitive card information is not exposed during transactions, providing peace of mind for both the business and its customers.
Securafone employs advanced security measures that authenticate cardholder details during the transaction process. This significantly lowers the risk of fraudulent transactions and chargebacks, as it provides an extra layer of verification, ensuring that payments are legitimate and authorised by the genuine cardholder.
Securafone is engineered for effortless integration with existing CRM and booking systems, benefiting from an open API. It streamlines the payment process without necessitating extensive modifications to your current setup, providing an easy integration pathway that bolsters your payment security with minimal disruption.
Securafone is user-friendly and designed for ease of use, requiring minimal training for staff. Gala Technology provides comprehensive support and training resources to ensure your team can confidently use the system, making the transition smooth and efficient.
Indeed, Securafone is highly versatile and suitable for a broad spectrum of transactions, encompassing telephone payments, bookings, on-site services, and amenities. Whether customers are making payments in advance, at the time of order, or for additional services at a later stage, Securafone enables secure and convenient card-on-file payment processing.
Securafone offers a smooth, secure, and flexible payment process, enhancing customer satisfaction by reducing wait times and providing multiple payment options. Its secure nature also reassures customers about the safety of their payment information, contributing to a more positive overall experience.
Securafone ensures PCI DSS compliance by encrypting payment information and ensuring that sensitive card data is never exposed or stored on your internal systems. This not only protects against data breaches but also reduces the PCI compliance burden on your business as the responsibility for securing cardholder data is managed by Securafone’s Secure Order Trasnfer secure platform.
To get started with Securafone, you can contact Gala Technology directly through their website or by phone. They offer a consultation to understand your specific needs and will guide you through the setup process, ensuring that Securafone is tailored to fit seamlessly with your business operational requirements.
Frequently Asked Questions
Securafone is a secure payment solution designed to facilitate safer, PCI-compliant transactions over the phone or through digital channels. It enhances the security of payments, reduces the risk of fraud, and ensures that sensitive card information is not exposed during transactions, providing peace of mind for both the business and its customers.
Securafone employs advanced security measures that authenticate cardholder details during the transaction process. This significantly lowers the risk of fraudulent transactions and chargebacks, as it provides an extra layer of verification, ensuring that payments are legitimate and authorised by the genuine cardholder.
Securafone is engineered for effortless integration with existing CRM and booking systems, benefiting from an open API. It streamlines the payment process without necessitating extensive modifications to your current setup, providing an easy integration pathway that bolsters your payment security with minimal disruption.
Securafone is user-friendly and designed for ease of use, requiring minimal training for staff. Gala Technology provides comprehensive support and training resources to ensure your team can confidently use the system, making the transition smooth and efficient.
Indeed, Securafone is highly versatile and suitable for a broad spectrum of transactions, encompassing telephone payments, bookings, on-site services, and amenities. Whether customers are making payments in advance, at the time of order, or for additional services at a later stage, Securafone enables secure and convenient card-on-file payment processing.
Securafone offers a smooth, secure, and flexible payment process, enhancing customer satisfaction by reducing wait times and providing multiple payment options. Its secure nature also reassures customers about the safety of their payment information, contributing to a more positive overall experience.
Securafone ensures PCI DSS compliance by encrypting payment information and ensuring that sensitive card data is never exposed or stored on your internal systems. This not only protects against data breaches but also reduces the PCI compliance burden on your business as the responsibility for securing cardholder data is managed by Securafone’s Secure Order Trasnfer secure platform.
To get started with Securafone, you can contact Gala Technology directly through their website or by phone. They offer a consultation to understand your specific needs and will guide you through the setup process, ensuring that Securafone is tailored to fit seamlessly with your business operational requirements.
